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Dates and Deadlines: Behavioral Strategies to Increase Engagement in Child Support.

Publication Year: 
2018
Personal Author: 
Anzelone, Caitlin. Timm, Jonathan. Kusayeva, Yana.
Corporate Author: 
MDRC
Briefing Materials
Page Count: 
13

The Behavioral Interventions for Child Support Services (BICS) project aims to improve child support programs by increasing program efficiency, developing interventions informed by behavioral science, and building a culture of rapid-cycle evaluation. This brief provides more background on the process the BICS team used to design the intervention, the study’s findings, and implications of the research for the child support community. The approach tested in this study was customer-friendly and focused on strategies meant to make a person willing or likely to take practical action, and the results of this study suggest that these strategies can be used by child support programs to effectively engage parents in a less adversarial way. (Author abstract modified)

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