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The Learn Phase: Creating Sustainable Change in Human Services Programs.

Publication Year: 
Personal Author: 
Jonathan McCay. Michelle Derr. Ann Person.
Corporate Author: 
Mathematica Policy Research. Office of Planning
and Evaluation
Administration for Children and Families
Children's Bureau. Administration on Children. Administration for Children and Families. U.S. Department of Health and Human Services.
Page Count: 

By using the Learn, Innovate, Improve process (also known as LI2), human services leaders can intentionally launch and systematically guide program change, incorporating evidence and research methods throughout the process. This brief serves to: (1) situate the Learn phase in the context of a larger systematic, evidence-informed framework for program change; (2) give practical guidance to readers who wish to use the Learn phase to guide improvement; and (3) offer examples of how the process can work in human services programs. (Author abstract modified)